Multi Tenant Architecture
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m365maps.com
Microsoft 365 Service
Connection to the nearest
available compute within the
Microsoft secure global
network. This is usually
within the geography
of the
end user or the data, but
varies based on local
availability and load
balancing requirements.
Compute platform is shared
by multiple customers.
Shared Compute
Data is encrypted with
customer unique encryption
keys and tagged with
customer unique identifiers.
Location is determined by
the individual tenant
data
map and Core Online
Services contract terms.
Storage is shared by multiple
customers.
Shared Storage
Some services run in
the network, but
outside Microsoft 365
End users connect to the
nearest Microsoft network
node over secure, encrypted
channels. Data remains
tagged to each customer
throughout.
Microsoft Global Network
Optional
Connected
Experiences
The global network
provides access to
Microsoft 365
Microsoft 365 Multi-Tenant Architecture
April 2025
m365maps.com
Additional
Services
Storage
A tenant is a logical construct
where each customer is
assigned a unique identifier and
encryption keys to tag and
secure their data from other
tenants in the service. A map of
data locations is defined based
on sign up geography and Core
Online Services contract terms.
Tenants
Every Microsoft 365 user
identity has a unique account
ID connected with their home
tenant.
End Users
Service migration
and residency for
additional workloads
Advanced
Data
Residency
Split a tenancy over
multiple geographies
Multi-Geo
Microsoft
365 Service
Component
Supporting
Azure
Components
User 1
Customer A
User 2
Customer B
For example:
OneDrive, Teams, or Copilot
For example:
Video Streaming or Gen
-AI Models.
Data remains secure within the service
Secure access control and
platform intelligence layer
For example:
Web site content and LOB apps data
Customer A has Core Online
Services data at rest in Australia
Customer B has Core Online
Services data at rest in Singapore
For example:
Forms stores data in USA for Singapore
·
Microsoft Product Terms
·
Microsoft 365 Data Residency
·
Microsoft 365 Tenant Isolation
Microsoft
Graph
Graph
Connectors
Bing services add to
the Microsoft 365
experience
Related Services
Resources
·
Unique customer identifier
·
Unique encryption keys
·
List of data storage locations
·
Core online services data
residency in Australia
Customer A
·
Unique customer identifier
·
Unique encryption keys
·
List of data storage locations
·
Core online services data
residency in Singapore
Customer B
Data at Rest
in Singapore
Data at Rest
in Australia
Core Online
Services
Storage
Internet
Microsoft
Bing
Microsoft
Network
Edge